Kim and her Virtual Assistant model have greatly improved my business and my sense of wellbeing. My business requires constant face-to-face meetings and presentations which can’t be interrupted by phone calls. However, all new business is generated over the phone. I’m so grateful that Kim’s now available to take my calls. And yet, I only pay for what I use. As a sole trader, this is ideal. Happy customers are proving profitable for me, so Kim more than pays for herself. She’s also doing a range of straightforward and increasingly complex administrative and editing tasks for me. I find Kim to be personable, competent and timely and my clients are giving the same feedback. My only regret is struggling along on my own for the first seven years.

David Hutchinson, Civil Celebrant

Kim has been an outstanding contributor to my medicolegal psychiatric practice over the past year.

Her professional, knowledgeable and courteous approach to the administration of telephone, booking, email and other backup matters has saved me considerable time, effort and worry.

Kim is proactive, and has strong liaison skills, so that we experience fewer crises with patients, lawyers, insurance companies, government departments and others.

I have no hesitation in recommending Kim and The Virtual Assistant.

Dr Gregory White
Consultant Psychiatrist


Bronwen has made such a difference to the way I run my business! She makes it possible for me to travel, knowing my clients are happy while she’s in charge. She’s also quick to find solutions to the most challenging business problems, and is now managing some of my marketing strategies for me. Her services are affordable, professional, responsive – and she makes my business look good.

Sara Howard,

The Virtual Assistant is a delight to work with… If you need help with administration, communication, or setting up your back office give them a call.

Hugh Gyton,
Hugh Gyton & Associates

Bronwen enables me to get on with what I do best (coaching and training) knowing that all my admin is handled. She is great with my clients and makes it easy for me to communicate with her about tasks. I’m very happy to recommend her.

Joanna Maxwell,
Work In Colour

I recently planned a holiday and realised that for the first time that I would be away from my web design business for several weeks. As a sole trader I became anxious – who would look after my beloved business while I was away? I soon discovered The Virtual Assistant!

Liz was fantastic from the start and in no time clearly understood what was required to babysit my business. Right away I felt comfortable leaving my business in Liz’s competent care. Liz dealt with my clients beautifully – matching my business branding and customer service manner exactly. There were even some ‘difficult’ cases that Liz handled expertly.
When I returned Liz had prepared a list of items to action making my catch-up up so much easier.

Liz is lovely to work with and I would recommend her to anyone – especially those seeking a virtual assistant for the first time. I look forward to to working with her again.

Berry Web Design

The Virtual Assistant lives up to their desire to continually strive to “be the best”. Bronwen is also very good with technology – she continues to teach me new and great ways of using technology to improve my business.

Neil Livingstone,
CFO Advisory

The Virtual Assistant has been a godsend to me on many occasions, having organised my life both professionally and personally since 2010. They are organised, efficient, personable and Bronwen’s a maestro and getting things to just work. When things have been placed into the Too Hard Basket, Bron and her team are there ready to sort it all out. A great service, and a great team.

Georgie Cousens,